As COVID-19 pushes us further into the digital platforms, our virtual customer experiences take centre stage in shaping our perception of the brands. Along with that, we as customers have increased our expectations of...
Is the future of retail online? It may be, but there are a number of advantages to brick- and –mortar retail that have yet to be duplicated in the digital space, and many reasons...
In a short period of time, COVID-19 has distracted the lives and livelihoods of millions of people around the globe, and lockdown restrictions have forced the people to confine their life in four walls. The recent studies...
